Spare Parts are available for our fires, and these can be sourced in the first instance from your local or normal retailer or through trade merchants.
Spare parts can either be replacement parts as required by annual servicing or can be those parts which are usually replaced after a period of time, for example fuel effects.
Types of parts available:
- Coal effect sets
- Log effect sets
Please note that we cannot supply fuel effect sets for other manufacturer’s products. If you wish to swap to another fuel effect, please contact us to ensure that it will still meet the approvals for your fire. Instruction Manuals for our appliances are available on this site, or older versions, as may have been supplied with your fire are available by contacting us.
- Replacement Trims, Fronts and Fascias (to replace damaged ones or to change the look of your appliance)
- Pilot assemblies
- Plus other parts
Please note that although fuel effects can be replaced by the consumer, replacement of other parts and servicing for gas appliances must be carried out in accordance with the current Gas Safety (Installation and Use) Regulations 1994, by a competent person (Gas Safe Registered). All installations must comply with the relevant installation instructions and regulations.
Burley recommend that the installation of its products is only carried out by installers employed or recommended by a Burley authorised retailer.
In GB, gas installations must be carried out by a Gas Safe Registered Installer registered for working on this type of appliance.
Visit the Gas Safe Register for details of local installers.